Par Petroleum select Touchstar EPOD solution

Par Petroleum are a leading UK fuel and specialist logistics provider. They serve a wide range of customers, from domestic, agricultural and commercial customers in their distribution business to bulk suppliers, fuel retailers and marine agents via their nationwide logistics network.

As a family-run business the company prides itself on its high standards, professional approach, personal touch and exceptional customer service. Par has been serving North East businesses and households, from its Headquarters in Houghton-le-Spring, Tyne & Wear, for more than 30 years and they are proud of the reputation they’ve earned as a professional, dependable and friendly supplier. They are also a multiple award-winning Jet distributor – the only one in the North East.  

Par’s stringent focus on quality assurance has led them to win numerous industry awards, including the prestigious UK & Ireland Fuel Distributors Association (UKIFDA) ‘Depot of the Year’ award six times. Par Petroleum is the only company in the UK to receive this award on six separate occasions, which is a testament to the standards they set and maintain.  

As the business has continued to grow, Par Petroleum were looking to introduce a technology-based solution that would replace the ever-increasing amount of paperwork. Efficient and effective operations are fundamental to delivering a first-class service, so the company needed to significantly reduce or completely eradicate paperwork which was both time-consuming and prone to human error. Any new technology introduced to their operation needed to reorganise and improve existing processes and enable the drivers and back office to communicate more effectively.  

To tackle the challenge of reducing paperwork and streamlining processes, TouchStar will be using their comprehensive API integration and working with the existing CODAS back office system to integrate processes seamlessly. As a result, the trucks and back-office systems will communicate with one another in real time, providing a greater level of automation and reducing paperwork.

Process improvements will include

• Real time transmission of ePOD’s, to enable same / next day invoicing
• Control of driver workflow to a standardised level, for improvements to efficiencies, safety and service
• Automated, electronic start of day vehicle checks
• Significant reduction of manual data entry, to eliminate effort and potential human error
• Single entry – either on the tablet device or directly at the meter
• Full, real-time integration with the back-office system, CODAS
• Removal of the need for pre-printing delivery tickets.

Another significant benefit will be ensuring compliance with SLA’s for Par’s haulage customers. Leanne Hardy (Managing Director, Par Petroleum) is delighted by their choice of the Fuelstar system: “Touchstar solutions are specifically designed for the fuel distribution industry and we are very confident Fuelstar will streamline and improve our end-to-end delivery processes.”